Grand Zorlu Hotel

Located in the center of Trabzon, this 5-star hotel mixes traditional architecture with modern influences. Its rooms offer free Wi-Fi and satellite TV. Facilities include a health club with an indoor pool.
The rooms at Zorlu Grand Hotel are decorated with warm colors and wooden furniture. All rooms have a minibar, tea and coffee making facilities, and a private bathroom. Some rooms have a separate living area.
The Façuna Fish Restaurant serves fresh local and international seafood dishes. Guests can enjoy homemade cake, cookies, and ice cream at Zorlu Grand Cafe'Z. La Couronne D’or Restaurant serves gourmet dishes in an elegant setting.
Guests can enjoy a relaxing massage at Zorlu Grand’s health club, which also features a fitness room, a sauna, and a traditional hammam.
The World Trade Center is a 10-minute drive from Zorlu Grand Hotel, and the Trabzon Airport is 4 km away.


Check In Date

Check Out Date

Room Name
Room Type
Room Number
Superior Room
Breakfast Included
Room Detail
Double

Hotel Information

Located in the center of Trabzon, this 5-star hotel mixes traditional architecture with modern influences. Its rooms offer free Wi-Fi and satellite TV. Facilities include a health club with an indoor pool.
The rooms at Zorlu Grand Hotel are decorated with warm colors and wooden furniture. All rooms have a minibar, tea and coffee making facilities, and a private bathroom. Some rooms have a separate living area.
The Façuna Fish Restaurant serves fresh local and international seafood dishes. Guests can enjoy homemade cake, cookies, and ice cream at Zorlu Grand Cafe'Z. La Couronne D’or Restaurant serves gourmet dishes in an elegant setting.
Guests can enjoy a relaxing massage at Zorlu Grand’s health club, which also features a fitness room, a sauna, and a traditional hammam.
The World Trade Center is a 10-minute drive from Zorlu Grand Hotel, and the Trabzon Airport is 4 km away.

Hotel Policies

To make your stay as a guest at our hotel more enjoyable, we would like to draw your attention to the following:

• Check-In time: 13:00

• Check-Out Time: 12:00

• Age Requirement

Zorlu Grand Hotel is happy to welcome the children of its guests. It is a strict rule that at least one adult (a person 18 years or older) must be the registered occupant of a room at our hotel. Guests who are below the age of 18 must be accompanied by at least one parent or legal guardian. Please remember to bring proper identification.

• ID Requirement

At the time that they register, guests must provide valid identification such as a passport or ID card.

• Smoking

Smoking is prohibited by law in indoor public-access places in Turkey. For this reason, no smoking is allowed anywhere in our hotel except in designated areas. If you are a smoker, please remember to select the “Smoking” option when you book your room.

• Parking

Hotel guests qualify for Complimentary parking in our indoor parking facility, which is monitored at all times for the safety and security of our guests and their vehicles.

• Valet Parking

Valet parking services are available at all hours of the day every day of the week.

• Alcoholic Beverages

Alcoholic beverages may not be sold or served to anyone who is not at least 18 years old. You may be required to present valid ID as proof of age.

• Early Check-In

If travel plans or circumstances make it necessary for you to check into our hotel early, please let us know when you book your room or arrive at the front desk. We will do everything we can to accommodate your needs and wishes but unfortunately we cannot guarantee early accommodations owing to the availability of rooms and/or the progress of housekeeping services.

If it is absolutely essential for you to guarantee early check-in, please confirm this at the time of booking and one night’s accommodation charge will be added to your bill.

• Early Check-Out

If changes in your plans make it necessary to check out before your originally-booked check-out date, please let the front desk know before noon (12:00) on the day that you intend to leave. In such cases, an amount corresponding to 50% of the charge for the remaining days of your booked stay will be added to your bill. A full day’s charge will be added if the early check-out notice is given after 12:00.

• Late Check-Out

If travel plans or circumstances make it necessary for you to check out of our hotel late, please inform the front desk as early as practicable on the morning of your intended departure date. Requests for a late check-out may be subject to room availability and to an additional charge.

• Extra Bed

A cot may be provided, subject to payment of an extra bed charge, to accommodate one extra adult guest in any room. An infant’s bed (0.68 m x 1.27 m) will be provided free of charge for each child three years old or younger.

• Connecting rooms

For families and larger parties we provide connecting rooms consisting of two adjacent rooms joined by an interior door. One room in each pair has a double bed and the other has two single beds. If you need a connecting room, please let us know when you make your booking or register at the front desk and we will be happy to comply, subject to room availability of course. It is advisable to confirm connecting room availability with the bookings office.

Children

For a fee corresponding to 50% of the adult accommodation charge, an additional bed may be provided for each child between the ages of 4 and 12 (inclusive) who is staying in the same room as a parent or legal guardian. Beds for infants below the age of 4 are provided free of charge. Please confirm that you require child accommodations when you book. While children’s beds are subject to availability, you may rest assured that we will do our best to be of assistance.

Food & Beverages

No food or beverages may be brought into the hotel’s premises from outside.

Pool

The hotel’s pool is open between the hours of 07:00 and 22:00 only. Children may not enter the pool unless accompanied by a parent or legal guardian. Pool users are required to wear bathing caps.

Waiting List

If your hotel should be full on the date you select, we will place you on our waiting list and give you priority when accommodations become available. Please get in touch with our bookings office.

Cancellations

Bookings may be cancelled subject to current hotel policy, accommodation price, and date. Please check the terms and conditions of your cancellation rights before you confirm a reservation. Online reservations may be cancelled online. For more detailed information about cancellations, please get in touch with our bookings office.

Deposits

At the time you enter the hotel and register at the front desk, you will be asked to put up a deposit equal to 150% of your booked accommodation charges to cover both your stay and anticipated additional expenses. You may provide your credit card information instead of putting up a cash deposit, in which case the same amount will be preauthorized. The unused amount of your deposit will be refunded at your departure.

Bank details for prepayments

TRL Account IBAN: TR10 0013 4000 0000 0021 7000 03

USD Account IBAN: TR26 0013 4000 0000 0021 7000 06

EUR Account IBAN: TR31 0013 4000 0000 0021 7000 13

SWIFT: DENITRIS

Click here for a faxable credit card payment form. Fill in the form in and send it by fax to:
http://www.zorlugrand.com/_pdf/kredi-karti-yetki-formu.pdf

+90462326 97 85

Payments

Local Currency: All charges are booked as Turkish Liras (TRL)

Accepted Payment Options: American Express, Diner’s Club, Eurocard, JCB, MasterCard, Maestro / Switch, Visa, Multinet, Sodexo, Ticket

We regret that we are unable to accept faxed credit card information that is not in the name of the credit card owner.

Company Billings

In order for us to bill hotel charges to a company such as a guest’s employer, the approval of the hotel’s finance office is required and a credit agreement must be signed. You must also notify the hotel by fax (+90 462 326 97 85) or email (reservation@zorlu.com) with a written statement that clearly indicates your wish to bill such charges to another company.

Cheques

We regret that we are unable to accept personal cheques of any kind at our hotel.

Currencies

The local currency at our hotel is the Turkish lira (TRL) however we also accept US dollars (USD) and euros (EUR). Foreign currencies will be converted to TRL at the Turkish central bank’s FX buying rate in effect at the time. No fees are charged for this service. The conversion rate in effect on the day a guest enters the hotel is the one that will be applied to his accommodation charges. Please be aware that exchange rates may fluctuate. Furthermore credit card companies and banks may impose currency conversion fees over which our hotel has no control: these will be reflected in the total amount that is charged to your credit card and our hotel can accept no responsibility for them.

Click here for a credit card payment form.
http://www.zorlugrand.com/_pdf/kredi-karti-yetki-formu.pdf


Driving directions from Trabzon Airport: Take Black Sea coast motorway toward Samsun. After approximately 4 km, you will pass a tunnel, just after the tunnel turn right. Drive till the first traffic lights and make a U-turn at traffic lights. After 50 meters turn right at the city center and turn left at the roundabout at the end of the road. The Hotel is on the right after 50 meters from the roundabout.
Driving directions from Erzurum: Drive to Askale, Bayburt, Gumushane then Trabzon. When you arrive at Trabzon. Drive toward Samsun. Turn right after passing the tunnel. Drive till the first traffic lights and make a U-turn at traffic lights. After 50 meters turn right at the city center and turn left at the roundabout at the end of the road. The Hotel is on the right after 50 meters from the roundabout.
Driving directions from Samsun: Take Balck Sea coast motorway toward Trabzon. Drive straight the road is parallel to The Black Sea.
Not commented yet.